Online GP Services

An online GP service allows you to speak with an experienced doctor from Private Medical Clinic by secure video or telephone without travelling to a clinic.

During your service, your doctor can:

• Assess your symptoms and medical history.
• Provide a diagnosis where appropriate.
• Issue a private prescription if clinically suitable.
• Arrange a specialist referral for further treatment.
• Recommend private blood tests or health check-ups if additional investigations are needed.
• Advise whether an in-clinic service would provide better care.

Many common health concerns can be safely assessed online, giving you fast access to expert medical advice from wherever you are.

Yes. Subject to availability, Private Medical Clinic offers same-day online GP services, making it easier to access medical advice when you need it most.

Benefits include:

• Same-day services available.
• Secure video or telephone services.
• No travel or waiting rooms.
• Flexible service times.
• Fast access to experienced UK doctors.

If your condition requires an examination or treatment in person, your doctor can recommend the most appropriate next step.

Yes. If your doctor decides that medication is clinically appropriate, they can issue a private prescription following your online service.

Your prescription may include:

• Treatment for minor illnesses.
• Antibiotics where clinically appropriate.
• Medication for ongoing conditions.
• Repeat medication following a clinical review.

Prescriptions can usually be sent electronically to your preferred pharmacy, making treatment quicker and more convenient.

Yes. If your doctor determines that you are medically unfit for work, Private Medical Clinic can provide a sick certificate or other appropriate medical documentation following your service.

Depending on your circumstances, your doctor may provide:

• Fit notes.
• Medical certificates.
• Supporting documentation for employers.
• Advice about returning to work safely.

Documents are normally issued electronically for convenience.

Yes. If your condition requires further assessment, your doctor can arrange a specialist referral as part of your care.

Your GP may also recommend:

• Private Blood Tests.
• Diagnostic imaging.
• Additional investigations.
• Follow-up services.
• Other specialist services offered by Private Medical Clinic.

This helps ensure you receive the right treatment without unnecessary delays.

Yes. Patient privacy is a priority at Private Medical Clinic, and all online service are carried out using secure systems designed to protect your personal information.

Your service benefits from:

• Confidential medical discussions.
• Secure handling of patient records.
• UK data protection compliance.
• Experienced healthcare professionals.

You can also learn more about our experienced clinical team and our approach to patient care.

Both service types provide access to an experienced GP, but each has different advantages.

Telephone services are ideal for:

Discussing symptoms.

• Medication reviews.
• Test result discussions.
• Follow-up services.
• General medical advice.

Video services are often better for:

• Skin conditions.
• Visible rashes.
• Swelling.
• Minor injuries.
• Symptoms your doctor needs to see.

If your doctor feels a physical examination is necessary, they may recommend an in-clinic service.

Yes. Children can have online GP services when accompanied by a parent or legal guardian.

During the service, your doctor can:

• Assess common childhood illnesses.
• Provide treatment advice.
• Issue prescriptions where appropriate.
• Recommend further investigations.
• Arrange an in-person service if needed.

Some conditions may require a physical examination to ensure the safest and most appropriate care.

While many conditions can be assessed online, some require a face-to-face examination.

An in-clinic service may be recommended if you need:

• A physical examination.
• Private Blood Tests.
• Routine Vaccinations or Travel Vaccinations.
• Minor procedures or minor surgery.
• Diagnostic tests or imaging.

If you experience severe chest pain, difficulty breathing, heavy bleeding or other medical emergencies, call 999 or attend your nearest A&E immediately.

Yes. If clinically appropriate, your doctor can review your existing medication and issue a repeat private prescription.

During the review, your GP may:

• Check your current treatment.
• Review any side effects.
• Adjust medication if necessary.
• Recommend monitoring through private blood tests before prescribing.

Some medicines require regular clinical monitoring and cannot always be renewed remotely.

The cost of an online GP service depends on the type and length of service you book.

Before your service, you can:

• View transparent GP pricing online.
• Choose the slot that best suits your needs.
• Book without needing private medical insurance.

If additional services such as prescriptions, blood tests or specialist referrals are recommended, your doctor will explain any associated costs before proceeding.

No. You do not need private medical insurance to book an online GP service with Private Medical Clinic.

Many patients choose to:

• Pay only for the service they need.
• Access fast medical advice without NHS waiting times.
• Explore ongoing healthcare through our GP membership options if they require regular GP access.

This gives you flexibility without committing to a private insurance policy.

Yes. Wherever possible, Private Medical Clinic allows you to choose your preferred doctor, subject to availability.

Many patients prefer to see the same GP because it helps:

• Build continuity of care.
• Review ongoing medical conditions.
• Monitor long-term treatment.
• Provide more personalised healthcare.

You can also view our experienced clinical team before booking your service.

Yes. If your doctor recommends ongoing care, you can easily arrange a follow-up service.

A follow-up service may include:

• Reviewing your recovery.
• Discussing test results.
• Monitoring medication.
• Adjusting your treatment plan.
• Planning further investigations if required.

Where appropriate, your doctor may also recommend private blood tests, health check-ups, or referral to another specialist service.

Online GP services are suitable for many everyday health concerns, but some conditions require immediate or face-to-face medical care.

Online services are not suitable for:

• Severe chest pain.
• Difficulty breathing.
• Heavy bleeding.
• Loss of consciousness.
• Suspected stroke.
• Serious injuries requiring emergency treatment.

Your doctor may also recommend an in-clinic service if you require:

• A physical examination.
• Private Blood Tests.
• Routine Vaccinations.
• Minor Surgery.
• Diagnostic procedures that cannot be carried out remotely.

If you think you are experiencing a medical emergency, call 999 or go to your nearest medical clinic or A&E immediately.