GP Telephone Consultation

A GP telephone consultation lets you speak with an experienced doctor from Private Medical Clinic over the phone, no video, no travelling to a clinic.

During your call, your doctor can:

• Assess your symptoms and medical history.
• Provide a diagnosis where appropriate.
• Issue a private prescription if clinically suitable.
• Arrange a specialist referral for further treatment.
• Recommend private blood tests or health check-ups if additional investigations are needed.
• Advise whether an in-clinic appointment would provide better care.

Many common health concerns can be safely assessed online, giving you fast access to expert medical advice from wherever you are.

Yes. Subject to availability, Private Medical Clinic offers same-day telephone consultations.

Benefits include:

• Same-day appointment available.
• No travel or waiting rooms.
• Flexible appointment times.
• Fast access to experienced UK doctors.

If your condition needs an examination or treatment in person, your doctor can recommend the right next step.

Yes. If your doctor decides medication is clinically appropriate, they can issue a private prescription following your call.

Your prescription may include:

• Treatment for minor illnesses.
• Antibiotics where clinically appropriate.
• Medication for ongoing conditions.
• Repeat medication following a clinical review.

Prescriptions can usually be sent electronically to your preferred pharmacy.

Yes. If your doctor determines you're medically unfit for work, Private Medical Clinic can provide a sick certificate or other appropriate medical documentation after your telephone consultation.

Depending on your circumstances, your doctor may provide:

• Fit notes.
• Medical certificates.
• Supporting documentation for employers.
• Advice about returning to work safely.

Documents are normally issued electronically for convenience.

Yes. If your condition needs further assessment, your doctor can arrange a specialist referral as part of your care.

Your GP may also recommend:

• Private Blood Tests.
• Diagnostic imaging.
• Additional investigations.
• Follow-up appointments.
• Other specialist services offered by Private Medical Clinic.

Yes. Patient privacy is a priority at Private Medical Clinic, and all telephone consultations are carried out using secure systems designed to protect your personal information.

Your appointment benefits from:

• Confidential medical discussions.
• Secure handling of patient records.
• UK data protection compliance.
• Experienced healthcare professionals.

Both give you access to an experienced GP, but each suits different situations.

Telephone appointments are ideal for:

• Discussing symptoms.
• Medication reviews.
• Test result discussions.
• Follow-up appointments.
• General medical advice.

Video appointments are often better for:

• Skin conditions.
• Visible rashes.
• Swelling.
• Minor injuries.
• Symptoms your doctor needs to see.

If your doctor feels a physical examination is necessary, they may recommend an in-clinic appointment.

Yes. Children can have a telephone consultation when accompanied by a parent or legal guardian.

During the appointment, your doctor can:

• Assess common childhood illnesses.
• Provide treatment advice.
• Issue prescriptions where appropriate.
• Recommend further investigations.
• Arrange an in-person appointment if needed.

Some conditions may require a physical examination to ensure the safest and most appropriate care.

A telephone consultation is a good starting point for many concerns, but some things need to be seen rather than described.

A video or in-clinic appointment may be recommended if you need:

• A visual assessment (rash, swelling, skin condition).
• A physical examination.
• Private Blood Tests.
• Routine Vaccinations or Travel Vaccinations.
• Minor procedures or minor surgery.
• Diagnostic tests or imaging.

If you experience severe chest pain, difficulty breathing, heavy bleeding or other medical emergencies, call 999 or attend your nearest A&E immediately.

Yes. If clinically appropriate, your doctor can review your existing medication and issue a repeat private prescription during your call.

During the review, your GP may:

• Check your current treatment.
• Review any side effects.
• Adjust medication if necessary.
• Recommend monitoring through private blood tests before prescribing.

Some medicines require regular clinical monitoring and cannot always be renewed remotely.

A GP telephone consultation with Private Medical Clinic costs £49.

Before your appointment, you can:

• View transparent GP pricing online.
• Choose the slot that best suits your needs.
• Book without needing private medical insurance.

If additional services such as prescriptions, blood tests or specialist referrals are recommended, your doctor will explain any costs before proceeding.

No. You do not need private medical insurance to book an online GP appointment with Private Medical Clinic.

Many patients choose to:

• Pay only for the appointment they need.
• Access fast medical advice without NHS waiting times.
• Explore ongoing healthcare through our GP membership options if they require regular GP access.

This gives you flexibility without committing to a private insurance policy.

Yes. Wherever possible, Private Medical Clinic lets you choose your preferred doctor, subject to availability.

Many patients prefer to see the same GP because it helps:

• Build continuity of care.
• Review ongoing medical conditions.
• Monitor long-term treatment.
• Provide more personalised healthcare.

Yes. If your doctor recommends ongoing care, you can easily arrange a follow-up call.

A follow-up appointment may include:

• Reviewing your recovery.
• Discussing test results.
• Monitoring medication.
• Adjusting your treatment plan.
• Planning further investigations if required.

Where appropriate, your doctor may also recommend private blood tests, health check-ups, or referral to another specialist service.

GP telephone consultations suit many everyday health concerns, but some things need a visual check or face-to-face care.

Not suitable for phone consultation:

• Severe chest pain.
• Difficulty breathing.
• Heavy bleeding.
• Loss of consciousness.
• Suspected stroke.
• Serious injuries requiring emergency treatment.
• Anything your doctor would need to see (skin conditions, rashes, swelling), a video appointment is usually better for these.

Your doctor may also recommend an in-clinic appointment if you need a physical examination, private blood tests, routine vaccinations, minor surgery, or diagnostic procedures that can't be done remotely.

If you think you're experiencing a medical emergency, call 999 or go to your nearest A&E immediately.